We aim to please and value feedback from our customers. Here are some real reviews and testimonials from our clients.
This is the first time I have used the company ‘Cleaning Direct’, and I would recommend this company to anyone who wants their carpet cleaned in their house or flat. I had my living room, hallway, stairs and bedroom done and the price quoted was outstanding – and it was the price I paid, no cheeky hidden extras.
Amazing results, my carpets were brand new again. Peter Hackney was friendly and totally trustworthy. A definite recession tip, don’t get new carpets, get them professionally cleaned by Cleaning Direct.
I can confirm that Peter has completed work for Novotel Birmingham Centre for over twelve years.
His company is employed to complete carpet and upholstery cleaning in both the bedrooms and the public areas at the hotel.
Over the years he has gained an understanding of the operational needs of the hotel, and fully understands the importance of being available to complete work at short notice. This flexibility is vital in terms of bedrooms being available to sell when the hotel has busy periods.
We also employ Peter’s services when refurbishments are completed in the hotel, for example, bedroom refurbishments; this usually involves use of deep cleaning techniques which then enables the hotel to put the rooms back on sale.
His services are also valuable in terms of unforeseen events like flooding and when guests cause damage to bedrooms.
The Crowne Plaza Birmingham City has used Cleaning Direct for over 15 years to cover all aspects of our contract cleaning in rooms and public areas. We also utilise Cleaning Direct for emergency call outs to deal with floods, upholstery damage, stains and odours, as well as chefs whites and industrial cloths. The level of service provided has always been to a very high standard with a high level of flexibility and understanding of the business needs. I would have no problem in recommending Cleaning Direct and specifically Peter Hackney as a contract cleaner for hotels or indeed any operational business. Please do not hesitate to contact me should you require any further information.
We were very impressed by the quality of the carpet cleaning you carried out in the living room and bedrooms at our home. As promised the carpets were dry in no time, and they are looking a hundred times better. Your service was friendly, punctual, informative and professional and we will certainly be recommending you to our friends and family. Many Thanks.
I carried out a post inspection of works your company carried out as a result of a flood from the flat above. The duty manager wanted to pass on her thanks for a very professional job and she stated that you inspired confidence to her team and that the work was first class.
Many thanks for the speed on this flood repair, I don’t think Lewis Hamilton could have sorted this one as quick. (Have booked Cleaning Direct for a variety of work including carpet cleaning, fire and flood restoration since).